Help / Frequently Asked Questions

Question: How much to pay for your membership?
Answer: We offer single tips-by-tips membership at USD $188 for each tips - Bankers Bet Tips and Macau Bankers Tips. At this moment, we are unable to offer any weekly or monthly memberships.

Question: Do you offer any kind of guarantee?
Answer: Yes of course! If you do not achieve profit from your purchased tips, the next tips will be sent absolutely free of charge plus 100% full refund money back guarantee. Free tips are automatically send on the following match day, as and when available.

Question: I tried calling your mobile number listed on this site, but it says "Number Inactive". Why?
Answer: We do not provide any support via SMS text, therefore we purposely divert our mobile phone to an inactive number. This is to prevent any incoming voice calls and/or incoming SMS text into our mobile phone, therefore affecting the speed of our tips delivery by SMS text. Reason is that this mobile phone is reserved exclusively for our tipsters to send out the tips by SMS text on match days.

Question: Can I request for refunds?
Answer: Yes of course! If our tips don't earn you any profits, simply contact us for refunds, 100% money back guaranteed within 3 business day. If you do not request for refunds, 1 tips will be added automatically to your account. No refunds will be entertained after the 1 free tips has been sent on the next match day.

Question: Can I request for a free trial tips?
Answer: We regret that we are unable to provide any free trial tips at this moment. Should you find that our results are not satisfactory, we suggest you keep monitoring our results until you are convinced.

Question: Can I pay using bank transfer or Western Union?
We strongly encourage online payments by credit cards, debit cards, PayPal and Moneybookers. However, to accommodate more members, we are open to accepting other form of payments. Please contact our customer support team for more information.

Question: Which odds are your tips based on?
Answer: All our tips are based only on the popular Asian Handicap Odds. All odds are obtained directly from IBCBET, one of Asia's most established and largest Asian Handicap Odds bookmaker.

Question: After making payment, what should I do?
Answer: For 1st time buyers, please contact our members relations officers and provide your mobile number. For repeat buyers, please wait for our confirmation email within 3-6 hours. Alternatively, you may contact our customer support team for any urgent matters.

Question: How do I receive tips on match days? And what time?
To prove that we are original Hong Kong service provider, we send all tips only by SMS direct from Hong Kong. If you like to receive a copy of the tips by email, please contact our customer support team. All tips are normally send out by 21:00 (Hong Kong time GMT+8) during match days. If you do not receive your tips after this time, please contact our customer support team immediately.

More Questions?
Please do not hesitate to contact our customer support team here.